One of the biggest things that makes Downtown Design the best in the business is our friendliness, honesty and integrity. Our account reps are not the pushy sales types, using scare tactics to demand loads of money from our clients – we simply listen to our clients needs, offer our suggestions and deliver what we promise. To accomplish this with every client, every time -we have a full-time project manager to make sure every project moves smoothly; full-time talented website designer on staff; and a variety of account representatives that follow-up on every project to assure that we are meeting and going above and beyond our client’s exceptions. We have perfected a step-by-step process to complete each project successfully using clear communication from beginning to end. This is why we gain many clients from our competitor’s clients reaching out for a better solution and after we earn their business we proudly hold a 98% retention rate.
This is why are tagline is, “Big City Quality & Small Town Service”